This document ("Privacy Policy") explains how EasyLight VPN is operated by NKSP EASYLIGHT SOFTWARE DESIGN - FZCO ("easylight", "we", "us", or "our") collects, uses, protects, discloses, and deletes your personal data when you access or use our Services and Websites where this Privacy Policy is posted, regardless of the device you're using (such as a computer, mobile phone, tablet, or TV).

Please note that we only collect and use the bare minimum of information needed. For example, EasyLight VPN follows a no-logs policy: it does not track your online activity. For details on which information may be collected (and which is never collected), please see the "Service-specific privacy notices" section.

1. Introduction

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data. By using our Services and/or visiting our Websites, you confirm that you have read this Privacy Policy and agree to be bound by it. If you do not agree with any part of this Privacy Policy, please refrain from accessing/using our Services and Websites.

The company responsible for handling your personal data is NKSP EASYLIGHT SOFTWARE DESIGN - FZCO (Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates). We are the "data controller" as specified under many privacy laws, including the European Union's General Data Protection Regulation ("GDPR") and the United Kingdom's Data Protection Act 2018.

We process personal data based on the following legal grounds:

• performance of a contract (to provide the EasyLight VPN service)
• compliance with legal obligations
• legitimate interests (such as maintaining service security)
• user consent (for example, for cookies where required)

PLEASE NOTE: To help you understand this Privacy Policy, we've included a short summary at the beginning of each section. While these summaries are not legally binding, they highlight the key points of the text using clear everyday language. For the full details, be sure to read the actual text of the Privacy Policy.

2. Service-specific privacy notices

EasyLight VPN processes certain personal data to provide and maintain our Service.

Our Service, EasyLight VPN, may process limited types of personal data necessary to operate the application, manage user accounts, process payments, and ensure service security and functionality.

Additional information about how we process your personal data while you use EasyLight VPN is described in this Privacy Policy.

For information about how we use cookies and similar technologies on our website, please see our Cookie Policy.

Personal data we process

Summary: We collect limited personal data, such as your email address, in order to provide and maintain EasyLight VPN. You may also voluntarily provide information when interacting with our website, accepting cookies, or contacting us. We only collect the minimum amount of personal data necessary to operate our Service.

To provide EasyLight VPN and operate our website, we process a limited set of personal data that may identify you (referred to as "personal information," "personal data," or simply "data").

Depending on how you interact with our Service, the personal data we may process can include:

• email address used to create your EasyLight account
• account identifiers associated with your subscription
• subscription status and basic billing information
• payment confirmation data provided by payment processors (we do not store full payment card details)
• customer support communications and related contact information
• limited technical information necessary to operate and secure the Service

Your personal data may be collected in the following ways:

Information you provide directly, such as when creating your EasyLight account or contacting support.

Information collected automatically when you use our Service or website (for example, limited technical information necessary for the operation, security, and stability of the Service, as well as cookies used on our website).

Such technical information does not include logs of browsing activity, DNS queries, traffic destinations, or other records of your VPN usage.

Information received from third-party providers, such as payment processors or distribution platforms through which you subscribe to the Service.

Personal data may be processed in the following situations:

2.1. When you create your EasyLight account
2.2. When we provide the EasyLight VPN service
2.3. When we process payments for subscriptions
2.4. When you interact with the EasyLight application or website
2.5. When we provide customer support
2.6. When we improve and maintain the Service
2.7. When we carry out marketing or communication activities (where permitted by law)
2.8. When we maintain the security of user accounts and our infrastructure

3. Sharing of personal data

Summary: EasyLight VPN does not sell or share your personal data with third parties. In limited cases, certain service providers may process data on our behalf to help us operate and maintain the Service. When this occurs, we ensure that appropriate safeguards are in place to protect your privacy.

NKSP EASYLIGHT SOFTWARE DESIGN - FZCO does not sell, rent, or otherwise disclose your personal data to third parties for their own marketing or commercial purposes.

However, in limited circumstances we may rely on carefully selected third-party service providers who help us operate and maintain EasyLight VPN. These providers may process certain personal data strictly on our behalf and only to the extent necessary to perform their services.

Such service providers may include providers of:

Payment processing services, which support subscription payments, billing, and refunds.

Infrastructure and hosting services, which help us operate and maintain the reliability and performance of the Service.

Customer support and communication tools, which enable us to respond to user inquiries and provide service-related notifications.

Technical diagnostics and analytics tools, which help us monitor service performance, detect technical issues, and improve functionality.

All such providers process data under contractual obligations that require them to maintain confidentiality and comply with applicable data protection laws.

We may also share personal data in the following limited situations:

Business transfers. If NKSP EASYLIGHT SOFTWARE DESIGN - FZCO undergoes a merger, acquisition, restructuring, asset sale, or similar corporate transaction, personal data may be transferred as part of that transaction. In such cases, we will take reasonable steps to ensure that your personal data remains protected and subject to this Privacy Policy.

With your consent. We may share personal data with third parties when you have explicitly given us your consent to do so. You may withdraw such consent at any time.

Cross-border data transfers

As an international company, we may process or store personal data outside your country of residence in order to operate and deliver EasyLight VPN.

For example, data may be processed in jurisdictions where our infrastructure or trusted service providers are located. Some of these jurisdictions may have different data protection standards than those in the European Economic Area (EEA).

Whenever personal data is transferred internationally, we implement appropriate safeguards to ensure that the data remains protected in accordance with applicable data protection laws, including the GDPR. Such safeguards may include:

• reliance on adequacy decisions issued by the European Commission;
• the use of Standard Contractual Clauses (SCCs) approved by the European Commission;
• additional technical and organizational security measures designed to protect personal data.

These measures help ensure that your personal data receives an adequate level of protection regardless of where it is processed.

4. No Logs policy

EasyLight VPN does not log, monitor, or store users' online activity while using the VPN service.

In particular, we do not collect or store:

• browsing history
• traffic destinations
• DNS queries
• IP addresses associated with VPN sessions
• connection timestamps linked to identifiable users

5. Your privacy rights

Summary: You have certain rights regarding the processing of your personal data. You may contact us at any time if you wish to exercise these rights.

Depending on applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant, you may have the following rights regarding your personal data:

Right of access. You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal data we hold about you.

Right to rectification. You have the right to request that we correct personal data that you believe is inaccurate or incomplete.

Right to erasure. You have the right to request the deletion of personal data we have collected from or about you (also known as the "right to be forgotten"). Please note that this right may be limited in certain circumstances, such as where we are required to retain data to comply with legal obligations.

Right to restrict processing. You have the right to request that we restrict the processing of your personal data if you believe the data is inaccurate or that the processing is unlawful.

Right to object to processing. Where we process personal data based on legitimate interests, you have the right to object to such processing based on your particular circumstances.

Rights related to automated decision-making. You have the right not to be subject to decisions based solely on automated processing, including profiling, where such decisions produce legal or similarly significant effects.

Right to data portability. You may request that we provide the personal data you have supplied to us in a structured, commonly used, and machine-readable format, or request that we transfer such data to another controller where technically feasible.

Right to withdraw consent. Where processing is based on your consent, you have the right to withdraw that consent at any time.

Rights requests

If you would like to exercise any of your privacy rights, ask questions, or submit a complaint regarding our data processing practices, please contact us at: admin@easylight.tech

To protect your privacy and security, we may request additional information to verify your identity before fulfilling your request. Only you, or a person legally authorized to act on your behalf, may submit a request regarding your personal data. If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the European Economic Area.

Account deletion

You may request deletion of your EasyLight account and associated personal data at any time by contacting us at: admin@easylight.tech

Deleting your account will permanently remove access to the EasyLight VPN service associated with that account, subject to any legal obligations requiring us to retain certain information.

6. Your privacy choices

Summary: You can control how certain technologies, such as cookies, are used when you visit our website.

EasyLight VPN does not send marketing emails, promotional messages, or advertising notifications to users. Therefore, you will not receive marketing communications from us.

However, we may send service-related communications that are necessary for the operation of the Service, such as important account notifications, security alerts, or responses to support requests.

Managing cookies and similar technologies

When you visit our website, certain cookies and similar technologies may be used to ensure the proper functioning of the website and to improve its performance.

You have control over the use of cookies:

Website cookie preferences. You may manage or withdraw your consent to non-essential cookies at any time through the cookie consent banner or the "Cookie Preferences" link available on our website (where applicable).

Browser settings. Most web browsers allow you to control cookies through browser settings. You may choose to block or delete cookies at any time using your browser controls.

Please note that disabling certain cookies may affect the functionality or performance of the website.

7. Data security

Summary: We take the security of your personal data seriously and implement appropriate safeguards to protect it.

NKSP EASYLIGHT SOFTWARE DESIGN - FZCO implements reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Because EasyLight VPN operates using third-party hosting and infrastructure providers, certain data may be processed or stored within systems managed by those providers. We carefully select infrastructure and service providers that maintain appropriate security standards and data protection practices.

Our security measures include:

Technical safeguards. We use industry-standard security practices such as encryption of data in transit (for example, using secure communication protocols), access controls, and monitoring tools designed to protect our systems and detect potential security issues. Systems and software components are regularly updated to address known vulnerabilities.

Infrastructure security. Our services rely on reputable cloud and infrastructure providers that maintain secure facilities, network protections, and operational safeguards designed to protect the availability and integrity of their systems.

Organizational safeguards. Access to personal data is restricted to authorized personnel who require such access to perform their duties. We maintain internal policies and procedures intended to protect personal data and promote responsible data handling practices.

If we become aware of a security incident that affects your personal data, we will take appropriate steps in accordance with applicable data protection laws, including notifying affected users where required.

Please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data using reasonable safeguards, we cannot guarantee absolute security of information transmitted through the Internet.

If you believe that your interaction with our Service is no longer secure, please contact us at: admin@easylight.tech

8. Data retention and deletion

Summary: We retain personal data only for as long as necessary to operate EasyLight VPN, provide our services, or comply with legal obligations. When the data is no longer required, it is securely deleted or anonymized.

NKSP EASYLIGHT SOFTWARE DESIGN - FZCO retains personal data only for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information retained while your account is active

Certain information may be retained while your EasyLight account remains active, such as basic account details (for example, your email address) and limited subscription-related information necessary to provide access to the Service and manage your account.

You may request deletion of your account at any time by contacting us at admin@easylight.tech.

Retention for legal and operational purposes

In some cases, we may retain certain information for a limited period after account deletion to comply with legal or regulatory obligations or to protect our legitimate interests.

Examples include:

Legal and financial compliance. We may retain billing or payment-related records for the period required under applicable accounting, tax, or financial regulations.

Customer support and communications. If you contact us for support or other inquiries, we may retain related correspondence for as long as necessary to resolve the request or address potential disputes.

Secure data disposal

When personal data is no longer required for the purposes described above, we will ensure it is handled appropriately by:

• securely deleting the data using standard data deletion practices; or
• irreversibly anonymizing the data, so that it can no longer be associated with an identifiable individual.

9. Children's data

Summary: EasyLight services are not intended for children under 18, and we do not knowingly collect personal data from minors.

We do not offer our Services to children and, therefore, do not knowingly collect or solicit personal data from anyone under the age of eighteen (18). If you are such an individual, please do not attempt to submit any personal data about yourself to EasyLight.

10. Other terms

Summary: While we take reasonable steps to protect your personal data, you are responsible for how you use the Internet and our Service. This Privacy Policy also does not apply to third-party websites that may be linked from our website or application. We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Limitation of liability

You are responsible for using EasyLight VPN and our website in a lawful and responsible manner. If your actions violate applicable laws or the rights of other individuals, you are solely responsible for such actions.

NKSP EASYLIGHT SOFTWARE DESIGN - FZCO shall not be liable for any damages or consequences resulting from unlawful, negligent, or improper use of the Service, or from circumstances beyond our reasonable control. For more details regarding the use of the Service, please refer to our Terms of Service.

Links to third-party websites

Our website or applications may contain links to third-party websites or services (for example, social media platforms or external resources). These websites are not operated by us, and we are not responsible for their content, privacy practices, or policies.

If you choose to visit such third-party websites or provide them with your personal data, their own privacy policies and terms will apply. We recommend reviewing those policies before sharing any personal information.

Prevailing language

This Privacy Policy is written in English. If this Privacy Policy is translated into other languages, the English version shall prevail in the event of any inconsistency or conflict between translations.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Service, legal requirements, or operational practices.

If we make material changes that significantly affect how we process personal data, we will take reasonable steps to inform users, such as through notifications on our website or application.

The "Last updated" date at the top of this Privacy Policy indicates when the document was most recently revised. Unless stated otherwise, changes become effective when the updated Privacy Policy is published on our website.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal data. Continued use of EasyLight VPN after updates are published constitutes acceptance of the revised Privacy Policy.

11. Contact us

Summary: If you have any questions about this Privacy Policy or how we process personal data, you can contact us using the details below.

If you have any questions, concerns, or complaints regarding this Privacy Policy, our data processing practices, or if you wish to exercise your privacy rights, please contact us:

Email: admin@easylight.tech

Postal address:
NKSP EASYLIGHT SOFTWARE DESIGN - FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

We will review and respond to your request in accordance with applicable data protection laws.